Privacy Policy

Last updated: November 2025

Welcome to The Publican. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website www.leavenpizza.co.uk(the “Site”), make an enquiry, or interact with us in any way.

1. Who We Are

Leaven Pizza (“we”, “us”, “our”) operates this website to provide information about our venue, events, and private hire options.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: hello@leavenpizza.com

2. Information We Collect

We may collect and process the following types of information:

a. Information you provide directly

• Contact details such as your name, email address, and phone number when you make an enquiry or booking.
• Event details such as preferred dates, type of event, and number of guests.
• Feedback or correspondence if you contact us by email, phone, or through social media.

b. Information we collect automatically

• Website usage data, such as pages visited, time spent on the site, and referral sources.
• Technical information, including your IP address, browser type, and device information.
• This data is collected through cookies and similar technologies (see Section 7 below).

c. Information from third parties

We may receive limited data from trusted partners such as booking platforms, payment providers, or social media platforms, where applicable.

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and manage bookings or event requests.
• Send you updates or promotional information if you’ve opted in.
• Improve our website and user experience.
• Comply with legal and regulatory obligations.

We only use your data when we have a lawful basis to do so — for example, to perform a contract, comply with a legal duty, or with your consent.

4. How We Share Your Information

We will never sell your personal information.
We may share your information with:

• Service providers who help us operate our website or manage bookings (e.g., hosting providers, analytics services).
• Professional partners involved in event organisation (with your consent).
• Legal or regulatory authorities if required by law.

All partners and service providers are required to handle your data securely and in accordance with data protection laws.

5. How We Store and Protect Your Data

Your personal data is stored securely within the UK or the European Economic Area (EEA).
We use appropriate technical and organisational measures to protect your data from unauthorised access, misuse, or loss.

We keep your data only as long as necessary for the purposes described in this policy — typically up to 24 months after your last interaction with us, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (“right to be forgotten”).
• Withdraw consent where processing is based on consent.
• Object to processing in certain cases (e.g., direct marketing).

To exercise your rights, please email us at hello@leavenpizza.com.

If you’re not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

7. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and to analyse site traffic.
You can manage your cookie preferences or disable cookies via your browser settings.

For more details, please see our Cookie Policy (available separately or included below if you’d like).

8. Third-Party Links

Our site may include links to external websites such as event booking pages or social media platforms. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
Leaven Pizza
Email: hello@leavenpizza.com
Website: www.leavenpizza.co.uk